Welcome to URBNLUX!
We aim to offer our customers a variety of the latest fashions along with our custom beauty products. We’ve come a long way, so we know exactly which direction to take when supplying you with high quality yet budget friendly products. We offer all of this while providing excellent customer service and friendly support.
We always keep an eye on the latest trends in beauty and fashion and put our customers’ wishes first. That is why we have satisfied customers all over the world, and are thrilled to be a part of the beauty and fashion industry.
The interests of our customers are always the top priority for us, so we hope you will enjoy our products as much as we enjoy making them available to you.
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
- Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days.
- Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.